Redundency Communication Training

Redundancy Training and Certification for Business Leaders

Many companies have the need to restructure and transform their business and people structure constantly to be alligned to their customer and market needs. Most of these decisions are aimed to enhance the efficiency and cost optimization of the company and enable them to provide a better service, process or product to the end user.

In the past few years there have been multiple reasons like recession, pandemic and geo political which lead to redundency and layoffs in the market.

No matter the size of company, redundancy communication is palgued by same issues like escalations, litigations and negativity which has a huge impact on:

Emotional state of employee
Emotional state of communicator
Employer Brand
State of endless gossip mongering, grapewine, job insecurity and negativity within existing team members and setting up panic signals in the teams.

Most of these things can be handled with care and avoided if the communicating panel is trained and aware of what they have to do beforehand.

Currently the organizations have a pre approved communication script given as a broad guideline and the rest of the issues are handled by leaders and HR Professionals in the discussions. Additionally there is a very broad set of do's and dont's that is shared to the panel to answer the most frequent queries on timelines, benifits, and business reasons.

Most of the training or resources shared are on best case scenario or most common scenarios. It is noteworthy to believe that redundancy communication is opposite of interviwing a candidate where the candidate's competencies are on test, in fact in a redundency notification it it the panel who will be judged, tested and evaluated by the employee. There is a huge risk in the whole process because the panel is handling the prestige, livelihood and emotional state of an employee.

Unfortunately, in reality the competencies and training to handle this activity is limited within the organization, hence it is believed that any person who has done even a few communications are trained to carry on the notification process irrespective of the consequences.

It is very important for organizations to have a special training for HR professionals and leaders to enable them understand the process, sensitivities and best practices of redundancy notification.

Web based training :

We have experince on both best and worst case scenarios of redundancy notification in each function and at each level and provide a detailed training on effective communication of job redundancy to a team member covering:

Notification process planning
Step by step breakdown of the notification meeting
Pre notification checks and backup plans
Handling discussions with diffrent personalities. Agressive, sensitive, pursuasive and indiffrent employee
Handling inprompto issues, escalations or questions
Handling risk factors and sensitive issues
Post notification steps and checks

60 minutes -Web based self learning training including resources

3 Hours - Online Interactive training with Planning, resources, demo sessions feedback and Certification.